Terms & Conditions

Introduction

Peye Bouste – Terms & Conditions of Advertising Services

BETWEEN: The Company Peye Bouste, a service provider operating in the Republic of Haiti;

AND: The Customer, whose identity is defined at the time of account registration or purchase on the Peye Bouste portal.

Acceptance: By creating an account or "signing up," the Customer knowingly adheres to these Terms and Conditions.

I. Subject and Scope

Peye Bouste offers a service to boost visibility through social media advertising (Meta, TikTok, etc.). The Customer agrees to comply with these Terms and the specific policies of the third-party platforms used. This agreement relates solely to advertising services and does not alter obligations under other existing contracts.

II. High-Availability Services (The 24/24h Rule)

To ensure our clients never miss a growth opportunity, Peye Bouste provides a "Always-On" digital environment:

• 24/7 Fund Management: Customers may add funds to their advertising balance at any time (24/24h). All digital payment transactions are processed through our secure, automated system.
• 24/7 Customer Support: Our support channels are available 24 hours a day to address technical issues, payment queries, or campaign updates.
• Campaign Launch Window: While funds can be added 24/7, the manual review and final optimization of new ad creative typically occurs between 8:00 AM and 9:30 PM (EST) to ensure maximum quality control.

III. Financial & Refund Policy

• Transaction Proof: Electronic records of fund additions and ad spend kept by Peye Bouste serve as definitive proof of transaction in any dispute.
• Refund of Balance: If a Customer chooses to stop a campaign, Peye Bouste will refund the net remaining balance. This is the total amount added minus any funds already spent on the platform (Meta, TikTok, etc.) and any applicable transaction fees.
• Inactivity: Accounts with no activity for 180 days may be subject to termination as per Article 12 of the corporate standard.

IV. Gamification & Rewards Program

To reward our community, Peye Bouste offers a points-based loyalty system. By using our services, the Customer agrees to the following:

• Earning Points: Points are earned based on verified ad spend and specific platform interactions. The exact conversion rate of "Spend-to-Points" is determined by Peye Bouste and may be adjusted periodically.
• Non-Monetary Value: Points hold no cash value and cannot be withdrawn as currency. They are strictly for use within the Peye Bouste ecosystem for service discounts, upgrades, or exclusive features.
• Expiration & Forfeiture: Points may expire after a period of inactivity (matching the 180-day rule). If an account is terminated for a violation of terms, all accumulated points are immediately forfeited.
• Anti-Fraud: Any attempt to manipulate spend or exploit system bugs to earn points will result in the immediate removal of points and potential account suspension.

V. Data Privacy & Rights

• Purpose of Collection: We collect your information (Name, NIF/ID, Contact) solely to manage your account and comply with Haitian financial regulations.
• No Third-Party Sales: Like a global media group, we strictly prohibit the selling or sharing of Customer data to outside marketers.
• Confidentiality: All strategy discussions and campaign data are kept in a secure, encrypted environment.

VI. Platform & Network Limitations

• Third-Party Approval: While Peye Bouste is available 24/7, we do not control the approval speed of social media networks. Most ads are approved within 24 hours by their internal systems.
• Force Majeure: Peye Bouste is not liable for service interruptions caused by internet service provider (ISP) failures or platform-wide outages (e.g., a global Facebook crash).

VII. Dispute Resolution & Arbitration

1. Internal Review: The Customer must first contact our 24/7 support team to resolve the matter amicably.
2. Legal Arbitration: If no resolution is reached, the parties agree to submit the dispute to the Chamber of Conciliation and Arbitration of Haiti (CCAH).
3. Jurisdiction: The legal seat for all transactions is Port-au-Prince, Haiti.